Firefox crashes
I recently switched antivirus programs from Kapersky Clear to Trend Micro Titanium . Ever since, Firefox crashes at different times, mostly when I am on Facebook. This didn't happen before I started using Trend Micro. Is there anything I can do to prevent Firefox from crashing?
Ọ̀nà àbáyọ tí a yàn
You can try to disable the Trend Micro extensions to see if you can find which of them is causing this.
- Trend Micro BEP Firefox Extension 8.0.0.1135
- Trend Micro NSC Firefox Extension 6.8.0.1118
- Trend Micro Toolbar 7.0.0.1206
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (2)
Check the settings on Kapersky Clear.
Ọ̀nà àbáyọ Tí a Yàn
You can try to disable the Trend Micro extensions to see if you can find which of them is causing this.
- Trend Micro BEP Firefox Extension 8.0.0.1135
- Trend Micro NSC Firefox Extension 6.8.0.1118
- Trend Micro Toolbar 7.0.0.1206
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.