With the new update my headphones stop working and I have to reboot to get them back on. Speakers continue to work. Sounds like a fax underwater.
After downloading the new update, my headphones randomly started losing the sound and I get this sound like a fax machine underwater and I can't hear what I was listening to. I have to shut down my computer to get it to come back on normally, only to have it randomly do it again. As the computer shuts down you can hear a loud popping sound. I went back to a previous save and did not install the update for a day and it was it was working fine again. Then I installed the update again and within hours it began to happen again. Went back to the previous save and did not install the update for the last 3 days and no issues. I would like to be able to install the update but not if it means losing sound and having to shut down. I watch tv on my computer and it's a huge pain to get a movie loaded only to shut down because I can't hear it, then reload and maybe 20 mins. or an hour later same thing. And it seems to be entirely random when it occurs.
Ọ̀nà àbáyọ tí a yàn
Hi carmenoshea,
Thank you for contacting support, I am sorry to hear that there was an issue with audio after the recent version 27 update. Fix common audio and video issues
I found an old bug with similar issues, but it is not a current version. For more information, what kind of video/audio are you playing when this happens?
Please make sure when you update that all the plug ins are updated as well.
Ka ìdáhùn ni ìṣètò kíkà 👍 0All Replies (1)
Ọ̀nà àbáyọ Tí a Yàn
Hi carmenoshea,
Thank you for contacting support, I am sorry to hear that there was an issue with audio after the recent version 27 update. Fix common audio and video issues
I found an old bug with similar issues, but it is not a current version. For more information, what kind of video/audio are you playing when this happens?
Please make sure when you update that all the plug ins are updated as well.