Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

more options

Crashes on startup in safe mode with addons disabled. Only happened since update from 27.1 to 28.0 today 19/3/14

bp-c16258cc-f792-467f-8da9-2fd632140319 19/03/2014 16:08 bp-dcbb1b95-9978-4a46-ab8e-efc002140319 19/03/2014 15:53 bp-cadb5a75-61de-47a3-8d33-2e6f02140319 19/03/2014 15:45 bp-74d1fd73-3169-4a56-a5a1-ea78e2140319 19/03/2014 15:44 bp-3ea75e12-ea8b-4d2c-8312-6a6512140319 19/03/2014 15:13 bp-2c377dac-1095-4125-a234-aa2b82140319 19/03/2014 15:13

Crashes on startup in safe mode with addons disabled. Only happened since update from 27.1 to 28.0 today 19/3/14 bp-c16258cc-f792-467f-8da9-2fd632140319 19/03/2014 16:08 bp-dcbb1b95-9978-4a46-ab8e-efc002140319 19/03/2014 15:53 bp-cadb5a75-61de-47a3-8d33-2e6f02140319 19/03/2014 15:45 bp-74d1fd73-3169-4a56-a5a1-ea78e2140319 19/03/2014 15:44 bp-3ea75e12-ea8b-4d2c-8312-6a6512140319 19/03/2014 15:13 bp-2c377dac-1095-4125-a234-aa2b82140319 19/03/2014 15:13

Ọ̀nà àbáyọ tí a yàn

hello oldboar, thanks for reporting with your crash ID. this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

hello oldboar, thanks for reporting with your crash ID. this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

more options

Thanks Philipp - I un-installed Trusteer and problem has gone away. Thanks

more options

you're very welcome - trusteer is aware of the problem and in the process of rolling out a fix to this crashing issue. so if you want to use this software you might try it anew in a few days time...