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Thunderbird does not prompt for a password

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Sander G.

Jwassall
Jwassall
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I had to change my email password with Verizon. In Thunderbird I went to stored password and deleted both the pop and smtp stored password. Thunderbird will not prompt for the new password so I cannot get or send my email in Thunderbird.

I had to change my email password with Verizon. In Thunderbird I went to stored password and deleted both the pop and smtp stored password. Thunderbird will not prompt for the new password so I cannot get or send my email in Thunderbird.

Ọ̀nà àbáyọ tí a yàn

Hi jwassall,

Have you tried to temporarily change the name of the POP server and then change it back? This should prompt for a password.

Another method is to check if the file popstate.dat in your Thunderbird profile folder is corrupted, see http://kb.mozillazine.org/Popstate.dat#Deleting_popstate.dat

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

Sander G.
Sander G.
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Ọ̀nà àbáyọ Tí a Yàn

Hi jwassall,

Have you tried to temporarily change the name of the POP server and then change it back? This should prompt for a password.

Another method is to check if the file popstate.dat in your Thunderbird profile folder is corrupted, see http://kb.mozillazine.org/Popstate.dat#Deleting_popstate.dat

Jwassall
Jwassall Ìbéèrè olóhun
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I solved it. Turns out my Norton Smart Firewall was blocking the password prompt.

Sander G.
Sander G.
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Thanks for getting back, good to hear you solved it.