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Hello helpful community, Yesterday after first updating my mac ios, I updated Thunderbird (as directed) on my macbook pro and discovered that my local folders are gone. I now have version 128.7.0esr. I have read other conversations here about this problem but they are WAY over my head, and seem to do with PCs. Can you help me restore my local folders with instructions I can hopefully understand? Thank you!

How do I update the SMPT server password in Thunderbird. Updated IMAP pw and system receives email fine. Cannot send messages, "Outgoing server (SMTP) error". SMPT password needs update.

The Tools menu in the menu bar lacks the "Options" choice. How do I find it? I have updated Thunderbird and it is still lacking. I need it to fix some "Attachments" issues.

All my emails from before June 2024 have disappeared. Please help! I am NOT TECHIE AT ALL, so please answer accordingly. My husband handles all the computers and he passed away unexpectedly. Many of the emails were from him. Please help Chris

I installed the current version of Thunderbird yesterday. I am using IMAP. It is only showing the emails received since yesterday - nothing older. I can see the older emails via my ISP browser based webmail interface.

I have tried recreating the account settings, synchronising All, synchronising past 5 years - but it stubbornly refuses to fetch the older emails.

What other steps can I take to resovle this?

Thanks

I followed the article "Switch from POP to IMAP account" successfully. But I am left with two problems: 1. Whenever I try to send an email I get the error message "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.lcn.com timed out. Try again." I have to use webmail or my mobile phone to do so. 2. After I switched, Thunderbird created a new folder for incoming emails with the title of my email address. I already had a default folder using my account name, so I copied all the new emails to that and deleted the new one. I then went to Server Settings and changed the User Name to my Account name, which it was previously. However, my incoming emails now do not appear at all, I can only see them on my phone or webmail. I have checked my settings over & over but I cannot see anything wrong. I would include some screenshots but the print screen button on this temporary keyboard doesn't seem to work properly. (I am in the process of transferring all my work to a new PC running Windows 11.)

How can I reroute incoming emails from certain addresses to new folders I've created in my account specifically set up for these emails?

Thunderbird: 128.7.1esr (64-bit)

Windows 11, 64-Bit

Hello

Overnight Thunderbird has developed a major problem. The count for the number of mails in a folder is correct, as best I can tell, but when I open the folder it is either empty or has fewer mails than the count. Based on several tests, repairing sometimes adds more mails, sometimes not, but never the entire folder.

I repaired the inbox and it is now showing several mails that I deleted in the last few days (by emptying the delete folder having previously deleted them). Curiously, they’re all the same type, routine mailings about road works.

I may have backup in that I copy the entire Thunderbird folder to an external drive every morning, including today, and to Google Drive every Wednesday.

Please can you help.

Thank you

I want to send an email to most (but not all) the members of a mailing list - as I used to be able to. In the historic (2015) Help article "How to create and use mailing lists on Thunderbird" the first of 2 methods of "Create email using a mailing list" was "Via the Address Book"; "each contact in the mailing list will appear in a separate To field. This allows you to remove a name, if desired. " To do this, the 3 steps were:- 1 Click Address Book to open it. 2 Select the mailing list. 3 Click the Write button. Using 128.7.1esr (64-bit), step 3 is not available; the 4 options after selecting the mailing list are

• Edit list
• Export
• Print
• Delete

Is there a way of actually doing what used to be possible before the improvements took place (and IIIBDFI was forgotten?)

I have just noticed that none of the messages I have archived since 17/01/2025 are showing in the archive folder. I have checked other folders to see if they are there, but nothing found.

I just got a new computer for my business and I installed the newest version of thunderbird and my invoicing software QuickBooks 2020. For some reason Thunderbird is not popping up in the "send forms" section of QuickBooks to allow to send invoices to my customers. On my old PC "Mozilla Thunderbird" popped up as an option and on my new PC there no option. I'm still using the same version of QuickBooks as before the only thing that changed is I went from windows 10 to 11 and from a 2020 version of Thunderbird to one I installed on Feb 2025. I tried setting it up manually and i cant get it to work. I also read only that this is common with the newer versions, is there any way to make the newer version of Thunderbird work with QuickBooks? Thanks

I work with numerous filtres and so far it has worked with no problems at all. From today though the filtres do not work properly anymore. Today when I filtred the sent folder it sent all sent messages to the spam folder instead of e.g. customer folders. Is it an update that has gone wrong? I've checked my filter for spam and that is set correctly for subjects, or senders etc. What can I do to sort out the wrong filtering? Thank you in advance for your help :)

I recently lost all my Stored messages (don't know what I did). I have tried restoring everything from my backup device with no success. My backup data is as follows:- Chris's email 3.2.25 (version 128.6.1est (64 bit) Thunderbird Profiles jb1w6eta-esr imapMail imap.virginmedia.com

My stored folders are there.

I have tried importing using Thunderbird Tools Import From a Thunderbird Installation Choose a Profile folder I have then entered various levels of above backup They all say complete without actually transferring any data.

The current level of Thunderbird I have installed is 128.7.1esr.. Since this is different from the backup could that have an effect or am I missing a step in the import procedure?

Thanks for any help

I often have open email tabs and come back to them days/weeks later to go through them. Today I was deleting emails not needed to free up some space, restarted the computer, and all my open tabs are blank, both the heading on the tab as well as the tab itself. I have no way to know what those emails were, except to go through a couple months of emails, looking for ones I had open. Any idea how to restore the text in the blank email tabs?

Hello thunderbird support team, Maybe someone can direct me to how fix an issue to create backup my emails and only have my inbox and sent email of this year. (2025) I don't know if I am doing something wrong or is this a thunderbird bug report?

I am using AOL, as my email provider. Goal is the create a folder of each year with all the emails received and sent that year into an archive folder. How I preform this task. 1. I create folders with thunderbird, these folders are then pushed into my AOL email account called archive folders. (works fine) 2. I move (highlight and drag) my inbox emails into a folder by a year, which removes them from my inbox, and this puts a copy of each email into the archive folder that I dragged them too. (works fine) 3. I do the same function (highlight and drag) my sent emails as I did in step 2 above. (deletes all the emails, that were in that folder that were inbox emails (received emails) that I wanted to save.

Here is the question. Why would moving my sent emails to the same archive folder, delete my saved INBOX EMAILS in that were in the archive folder? I lose completely and can't find them, not in trash, only the Sent emails are left in the file after 3 above is performed.

I would have thought that both the inbox (received emails) and sent emails would coexist in the same file! With maybe the sent arrow to identify the sent emails from the inbox emails. I tested this a few times with small batches of emails and each time I lost the inbox email in the Archive folder.

When I created the Archive subfolder for 2023 Sent year see below, (photo) to store my sent emails, nothing we deleted in my 2023 Archived inbox saved emails. Conclusion: for some reason, both Received INBOX and SENT emails can not be combined in one Archive folder? Really? Regards Eric S