Can you tell us anything more about the situation? What kind of account? What kind of folders the messages were stored in? What has changed on your computer?

Subject: Re: Missing Emails – Let’s Get Them Back

Dear Chris,

I’m very sorry for your loss. I understand how important these emails are to you, and I’ll do my best to help.

First, just to check—are you using Firefox to access webmail (like Gmail, Yahoo, Outlook) or a separate email app (like Thunderbird, Outlook, or Apple Mail)?

If you’re using a webmail service:

   Check the Trash or Archive folder – Sometimes emails are moved there by mistake.
   Try using the search bar – If you remember a subject line or name, searching might help.
   Log in from another device – If you have another computer or phone that was also used for email, check if the emails are there.

If you were using an email program (like Thunderbird):

   Let me know the name of the email app you were using.
   If your husband had backups set up, I can guide you on restoring them.

No worries—we’ll take this step by step. Please reply with any details you can, and I’ll help you as best as I can.

Warm regards,Sakura.

I'm not really sure how to answer any of these questions. our email is thunderbird and my husband has it from a ?server? from ipower...our email is @ps139.com (we pay a fee for that name). Sorry, I don't know if I'm using the right terminology...

Yes he has backups but I don't know how to access them.