搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Passwords disappeared with firefox update - please help

  • 无回复
  • 0 人有此问题
more options

I opened up firefox to see that all my passwords disappeared, I've tried syncing, and following this article (https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update), but still nothing. I can see in my firefox profile file that there are logins.json-4.corrupt files, but I don't know what to do from here. Please can someone help? (Also please be explain step by step simply)

I opened up firefox to see that all my passwords disappeared, I've tried syncing, and following this article (https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update), but still nothing. I can see in my firefox profile file that there are logins.json-4.corrupt files, but I don't know what to do from here. Please can someone help? (Also please be explain step by step simply)

您需要登录才能回复。如果您还没账号,可以提出新问题