搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

At mid-continent library and SABR websites, Proquest pages downoad but they are displaying-only a blank screen displays?

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 bluto

more options

The Pro-Quest and Sporting News pages load into viewing area but do no display...all that is visible is gray, blank page. This issue does not happen when using Safari or IE11.

The Pro-Quest and Sporting News pages load into viewing area but do no display...all that is visible is gray, blank page. This issue does not happen when using Safari or IE11.

被選擇的解決方法

Adobe reader was not set as the default reader so problem was resolved when adjustment was made but forum comments were also very relevant and helpful in exploring solutions for this issue!

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

選擇的解決方法

Adobe reader was not set as the default reader so problem was resolved when adjustment was made but forum comments were also very relevant and helpful in exploring solutions for this issue!