搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why does T-bird chip vital parts off .jpg files?

  • 7 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 sfhowes

more options

Emailed pix cannot be opened in PhotoShop. Message is: "Could not complete your request because a JPEG marker segment length is too short (the file may be truncated or incomplete)." .jpg files open in iPhoto via Mac Mail and can then be opened in PS.

Emailed pix cannot be opened in PhotoShop. Message is: "Could not complete your request because a JPEG marker segment length is too short (the file may be truncated or incomplete)." .jpg files open in iPhoto via Mac Mail and can then be opened in PS.

被選擇的解決方法

The problem may lie with the email program used to send the attachments, but the issue doesn't appear when e.g. Mac Mail sends to another Mail user. If attachments arrive intact when they're sent from non-Mac computers or webmail like Gmail or Hotmail, then that would indicate a senders' issue.

從原來的回覆中察看解決方案 👍 1

所有回覆 (7)

more options

Open Preferences(or AppMenu/Options/Options)/Advanced/General/Config. editor and copy mail.server.default.fetch_by_chunks into the Search box, then double-click the preference to change it to false, and see if your attachments arrive intact.

more options

I may have to receive fresh .jpg images to confirm that your suggestion has worked. I re-saved the original 8 non-opening images and they have not changed. Since they have already been mangled by the system, I guess the damage has been done.

more options

If it's an IMAP account, you may be able to force the message with attachments to be re-downloaded by first opening the message source (AppMenu/View/Message Source or Ctrl-U).

more options

Sorry to be dense - I'm a simple country woodcarver - but how do I force the re-download? I have the source displayed but there is no "force download" button.

more options

Opening the message source forces the re-download from an IMAP server, where the message is stored, so after you close the source window, open the attachment as usual and see if it's complete.

You may have to restart TB for the config. editor changes to take effect.

more options

Sorry, that hasn't had any effect. I guess I'll have to use Apple products to download emailed images. I'm puzzled though - this has never happened before. Thank you for your help, it is much appreciated.

more options

選擇的解決方法

The problem may lie with the email program used to send the attachments, but the issue doesn't appear when e.g. Mac Mail sends to another Mail user. If attachments arrive intact when they're sent from non-Mac computers or webmail like Gmail or Hotmail, then that would indicate a senders' issue.