搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Most of inbox emails have disappeared

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

more options

Most of the emails in my inbox have disappeared leaving only very old ones from 2008 and before. All other folders (trash, sent, etc) are ok as well as all of the subfolders in my inbox. The subfolders include emails as of yesterday and before.

I have deleted the .msf file to have it recreated but that doesn't solve the problem.

However, if I look at the content of the inbox.mozmsgs file or do a global search within Thunderbird, the missing emails from my inbox appear to be referenced there.

Although I can't be sure, I think this may have happened after/during a compact folders operation as my computer crashed at some point today. This may have occurred during the compaction or afterwards.

Any suggestions on how to retrieve the missing emails?

Most of the emails in my inbox have disappeared leaving only very old ones from 2008 and before. All other folders (trash, sent, etc) are ok as well as all of the subfolders in my inbox. The subfolders include emails as of yesterday and before. I have deleted the .msf file to have it recreated but that doesn't solve the problem. However, if I look at the content of the inbox.mozmsgs file or do a global search within Thunderbird, the missing emails from my inbox appear to be referenced there. Although I can't be sure, I think this may have happened after/during a compact folders operation as my computer crashed at some point today. This may have occurred during the compaction or afterwards. Any suggestions on how to retrieve the missing emails?

所有回覆 (3)

more options

http://kb.mozillazine.org/Disappearing_mail

What version of Thunderbird do you use?

more options

Version 24.6.0. Running on Windows 8.1

more options

Did you follow the steps as suggested in the article?