搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Sync doesn't work anymore

  • 1 回覆
  • 4 有這個問題
  • 26 次檢視
  • 最近回覆由 guigs

more options

Hi there,

I use new Sync version on 2 devices(PC and Laptop) , I use the same version of Firefox on both computers, logged in to both computers with the same account and on both PCs have Bookmarks ticked under Sync tab in Options, stopped working only a few days ago, please help

Hi there, I use new Sync version on 2 devices(PC and Laptop) , I use the same version of Firefox on both computers, logged in to both computers with the same account and on both PCs have Bookmarks ticked under Sync tab in Options, stopped working only a few days ago, please help

所有回覆 (1)

more options

Hi rus4u, I understand that sync stopped working a few days ago on two devices.

  • Were there any error messages that you received?
  • And if you click or tap "Sync now" on either device, do you see any changes in the data that is synced?
  • If you unlink the account from one of the devices(make a backup Back up and restore information in Firefox profiles ) and reattach the account does the syncing continue?

If you need to troubleshoot further: * How do I turn on sync logs:

  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here