Hi silverdollar, Thank you for your question, please also make sure to ask the addon developer this question. [https://addons.mozilla.org/en-US/firefox/addon/downthemall/developers] [https://bugs.downthemall.net/] is the bug section of their site as well you may want to check your preferences for the add on or try it in a new profile to make sure there is not issues with other extensions.