Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 cor-el

Graeme
Graeme
more options

firefox crashes when certain pages are opened

here is the latest report

can you help?

many thanks in advance.

Graeme.

Add-ons: mint-search-enhancer%40linuxmint.com:1.0,%7B46551EC9-40F0-4e47-8E18-8E5CF550CFB8%7D:1.0.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0 BuildID: 20140428194215 CrashTime: 1410293307 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409904041 Notes: OpenGL: NVIDIA Corporation -- GeForce 8400GS/PCIe/SSE2 -- 3.3.0 NVIDIA 304.116 -- texture_from_pixmap WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14160 StartupTime: 1410279151 Theme: classic/1.0 Throttleable: 1 URL: http://www.ehow.co.uk/how_6888980_do-fit-bathroom-extracter-fan_.html Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties

firefox crashes when certain pages are opened here is the latest report can you help? many thanks in advance. Graeme. Add-ons: mint-search-enhancer%40linuxmint.com:1.0,%7B46551EC9-40F0-4e47-8E18-8E5CF550CFB8%7D:1.0.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0 BuildID: 20140428194215 CrashTime: 1410293307 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409904041 Notes: OpenGL: NVIDIA Corporation -- GeForce 8400GS/PCIe/SSE2 -- 3.3.0 NVIDIA 304.116 -- texture_from_pixmap WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14160 StartupTime: 1410279151 Theme: classic/1.0 Throttleable: 1 URL: http://www.ehow.co.uk/how_6888980_do-fit-bathroom-extracter-fan_.html Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties

所有回覆 (2)

FredMcD
FredMcD
more options

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar. If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).

See: