搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I cannot download videos. I was able to about two days ago but I am unable now. Help?

more options

Two days ago, I was able to download videos from various sites (e.g., YouTube). I am unable to at this time. What happened? What did I do wrong?

Two days ago, I was able to download videos from various sites (e.g., YouTube). I am unable to at this time. What happened? What did I do wrong?

所有回覆 (1)

more options

Most likely you are using an add-on for this feature, maybe the Real downloader? In your "More System Details" to the right of your post, I see several different Real plugins. In case this is a problem with the plugin needing either an update or to be switched to "Always Activate" you could go ahead and visit the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins.

To see whether plugins are disabled ("Never Activate") or require activation every time ("Ask to Activate") you can scroll down and check your Real plugins.

To check all your plugins for updates, you can use the link above the list. Note that the Mozilla plugin checker site isn't always up-to-date, so starting your Real software outside of Firefox and using its built-in updater might be a good follow-up.

Any improvement?