Firefox won't search from address bar OR from search bar, nor am I able to open certain links (including the mozilla support link).
I should mention that I am also unable to use the 'open in new tab' function when I rt-click a link on a web page.
I am running Firefox 32.0.3 on a Window 7 Professional, 64bit.
These problems began when I updated to 32.0.3
Thanks for your help.
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Will Firefox work normally if you start up in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- tap the Alt key to activate the menu bar > Help > Restart with Add-ons Disabled
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).
If Firefox is not running: Hold down the Shift key when starting Firefox to get the Safe Mode/Reset dialog. Choose "Start in Safe Mode".
Any difference?
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.