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Firefox won't open, quit, force quit or finder quit. Help!

  • 4 回覆
  • 43 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

nerakbow
nerakbow
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I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

被選擇的解決方法

Can you start Firefox in Safe Mode by holding down the Shift/Options key?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

FredMcD
FredMcD
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What kind of computer are you using? Any prior problems? What version of Firefox?

FredMcD
FredMcD
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i have also called for more help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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選擇的解決方法

Can you start Firefox in Safe Mode by holding down the Shift/Options key?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window