搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Emails are downloaded into wrong folders

  • 5 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 Andrew

more options

I view my folder pane unified, and have 10 accounts. As far as I've seen so far, - some incoming emails go into correct inbox, while others go into Drafts. - some trash is in Trash, but in Drafts as well. - emails backed up as I compose them normally go into Trash, but are now going into Drafts instead.

Where emails wrongly go into Drafts, they only go into 'collective' Drafts (not the relevant account folder under Drafts).

I don't know what I've changed in my settings that I shouldn't have done.

I'd be grateful for any help. Thank you!

I view my folder pane unified, and have 10 accounts. As far as I've seen so far, - some incoming emails go into correct inbox, while others go into Drafts. - some trash is in Trash, but in Drafts as well. - emails backed up as I compose them normally go into Trash, but are now going into Drafts instead. Where emails wrongly go into Drafts, they only go into 'collective' Drafts (not the relevant account folder under Drafts). I don't know what I've changed in my settings that I shouldn't have done. I'd be grateful for any help. Thank you!

所有回覆 (5)

more options

Help menu > troubleshooting information

Click the show folder button for the profile folder. Close Thunderbird Open the mail folder in Windows Explorer and then the smart mailboxes folder and delete it's contents Restart Thunderbird and expect some delay as the deleted files are refreshed.

more options

Thanks for your help. The Mail folder doesn't contain a Smart Mailboxes folder.

more options

Try the next folder up the tree: Mail. Right now you're showing us the contents of Local Folders.

由 Zenos 於 修改

more options

Showed you contents of Local Folders in case relevant, as Mail folder only has Local Folders in it.

more options

I'll link this to my other question in case related -

https://support.mozilla.org/en-US/questions/1026839

由 Andrew 於 修改