搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Nothing happens when I click a bookmarks/tabs website OR a link within a website until I move the mouse pointer after clicking.

  • 6 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 nnamak

more options

Then, if the mouse pointer is kept still for more that 2 to 3 seconds the page freezes until you move the mouse again. So I have to be constantly moving the mouse to get a site to load - sigh!

Note: This doesn't happen with Internet Explorer 9, which I still have installed until I'm convinced Firefox is 'the way ahead'! So far, I'm not too sure.

Then, if the mouse pointer is kept still for more that 2 to 3 seconds the page freezes until you move the mouse again. So I have to be constantly moving the mouse to get a site to load - sigh! Note: This doesn't happen with Internet Explorer 9, which I still have installed until I'm convinced Firefox is 'the way ahead'! So far, I'm not too sure.

由 nnamak 於 修改

所有回覆 (6)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

Sorry cor-el, the fault is still present in Safe Mode & the links you and the Safe Mode page suggest haven't helped either.  :-(

Thanks for trying though.

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

more options

Thanks cor-el for your help last October and sorry it has taken me so long to reply. I tried everything you recommended, without success and lived with the problem until last w/e.

Then I thought I couldn't be doing with having to keep the mouse moving just to load web pages & links within them. So I brought IE9 off the subs bench - tools - internet options - advanced - restore advanced settings and Hey Presto! it now works fine.

So Mozilla Firefox has been uninstalled, never to darken my door again!

Regards

more options

Note that such issues can be caused by malware on your computer.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Doing all of the above seemed a bit daunting, so I've started by doing a Full Scan with Microsoft Security Essentials which I already have as a programme. It took hours, but came up with these two malware nasties:-

Exploit:Java/CVE-2013-0422 VirTool:Win32/CeeInject.FV

Both have been removed.