Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

In FF33, still have the black screen when opening FF inside Kaspersky's "safe money" feature. How to fix?

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 VBro

VBro
VBro
more options

Already fixed FF33 black screen issue in regular browsing by unchecking "use hardware acceleration" in options using safe mode, but issue still exists when using Kaspersky's sandboxing feature, "safe money." (It opens FF in private window (at least, I'm guessing that's how they do it).) Any suggestions on how to still use this feature?

Already fixed FF33 black screen issue in regular browsing by unchecking "use hardware acceleration" in options using safe mode, but issue still exists when using Kaspersky's sandboxing feature, "safe money." (It opens FF in private window (at least, I'm guessing that's how they do it).) Any suggestions on how to still use this feature?

被選擇的解決方法

hello VBro, please update your intel graphics driver through this link (then it also should be possible to turn on hardware acceleration again): https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

philipp
philipp
  • Moderator
more options

選擇的解決方法

hello VBro, please update your intel graphics driver through this link (then it also should be possible to turn on hardware acceleration again): https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

VBro
VBro 提出問題者
more options

Thanks! That did the trick.