搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have been hacked and need to remove it as soon as possible

more options

an e-mail from fed ex international claimed tonot be able to deliver a package and directed us to the nearest office. my wife thinking it was hers went to the office only to find no such delivery

an e-mail from fed ex international claimed tonot be able to deliver a package and directed us to the nearest office. my wife thinking it was hers went to the office only to find no such delivery

所有回覆 (1)

more options

Our malware support article lists some specialized forums that can walk you through the process of cleaning up the system, if something got installed.

Troubleshoot Firefox issues caused by malware

(Note that attachments designed to exploit Adobe Reader and Windows may not be harmful in other viewers or on other operating systems. But there's no way to be sure without scanning.)