搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Light grey lines appearing when loading webpages.

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Momizer

more options

In the small time from when I click on a link and Firefox loads the page, there are these small grey lines that appear. (http://prntscr.com/56zhsd) When I bought my computer, there were none. But within a week they started to appear and they just kept on adding ever since. I've updated to the newest version of Firefox and I've run it in Safe Mode, no solution.

In the small time from when I click on a link and Firefox loads the page, there are these small grey lines that appear. (http://prntscr.com/56zhsd) When I bought my computer, there were none. But within a week they started to appear and they just kept on adding ever since. I've updated to the newest version of Firefox and I've run it in Safe Mode, no solution.

被選擇的解決方法

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

more options

Hello ,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING:Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

more options

選擇的解決方法

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

more options

Thank you so much. I was beginning to worry that it was a hardware problem as many of my computers that I have owned previously have had the same issue but on every program.