Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My profile keeps disappearing after I close Firefox. In order to open it back up, I have to keep re-creating a new one. How to fix?

  • 2 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

more options

I've already uninstalled, and reinstalled Firefox, and no dice. If I don't re-create the new profile, I get the error message that the profile is missing or inaccessible when trying to open firefox. I have to open the browser by clicking on the new profile I just created in the profile manager box.

I've already uninstalled, and reinstalled Firefox, and no dice. If I don't re-create the new profile, I get the error message that the profile is missing or inaccessible when trying to open firefox. I have to open the browser by clicking on the new profile I just created in the profile manager box.

被選擇的解決方法

This can be caused by a problem with the profiles.ini file.

It is probably best to delete the profiles.ini file to force Firefox to create a new default profile

You can use this button to go to the currently used Firefox profile folder:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

Well, if you have already lost your profile, try to delete entirely Firefox from your computer : https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer (or search "delete entirely Firefox" on the web).

After that, check your firewall, your antivirus and your antimalware. It is time to make a security check-up of your computer, to be sure it is clean.

Then download again Firefox, from the official website, and try again to see if the problem is still here.

more options

選擇的解決方法

This can be caused by a problem with the profiles.ini file.

It is probably best to delete the profiles.ini file to force Firefox to create a new default profile

You can use this button to go to the currently used Firefox profile folder:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/