Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

stop popup windows

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 BurtVD

more options

Despite "no pop up" turned on I still get "deal finder" and "brought by web to save" pop ups...even clicking them off they come back.

Despite "no pop up" turned on I still get "deal finder" and "brought by web to save" pop ups...even clicking them off they come back.

被選擇的解決方法

hello BurtVD, you have various malicious addons present on your system. please perform all these steps:

  1. run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
  2. refresh firefox (this will keep your bookmarks and passwords)
  3. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

hello BurtVD, you have various malicious addons present on your system. please perform all these steps:

  1. run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
  2. refresh firefox (this will keep your bookmarks and passwords)
  3. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.

Troubleshoot Firefox issues caused by malware

more options

BurtVD said

Despite "no pop up" turned on I still get "deal finder" and "brought by web to save" pop ups...even clicking them off they come back.

Many thanks for the help...and it did! I am mostly afraid to down load free programs that mess with my machine. I did it and now happy with results. Burt