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On IE I can search my CCTV on mozilla it does not work

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for some reasons when I open my CCTV view the search is not available which it is in IE why?

for some reasons when I open my CCTV view the search is not available which it is in IE why?

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Hi patmarchand, This will depend on the website and the plugin used to view the CCTV stream.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html

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guigs2 said

Hi patmarchand, This will depend on the website and the plugin used to view the CCTV stream.

silly reply, on IE I can see the search button in Mozilla I cannot, I presume it is an add-on, but in Mozilla it is so difficult to find anything!

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Do you have that problem when using Firefox 36 and the latest Flash 16.0.0.305 version?

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the-edmeister said

Do you have that problem when using Firefox 36 and the latest Flash 16.0.0.305 version?

In IE (including version 11) I can switch compatibility mode for sites such as localhost and my cctv and this is how it works, but of course Mozilla does not have this facility.

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Most CCTV software that is more than a few years old won't won't with any web browsers except for IE, as some older CCTV software may need ActiveX or the IE-only ActiveX version of Flash. And some new versions don't work with anything except for IE - if those companies still haven't moved away from ActiveX for their products software.

Also, "compatibility mode" is only available in IE. It was created by Microsoft to "fix" older software that was created back in the days (like prior to 2007 or so) when IE didn't follow the established web standards that Mozilla, Apple, and Google followed - so as to not "break" that older software completely.

Since you posted here with Firefox 32 (four versions "behind the curve") and an old Flash 12 version that is no longer supported by either Adobe or Mozilla, I suggest you update Firefox and install the latest version of Adobe Flash and see how those work.

And if they don't work completely, we would want to know more about the CCTV software involved. Like the brand, model, and version number so that "we" could investigate the "compatibility" of that software with browsers other than IE 11. It may only work properly with IE and no other web browsers.

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the-edmeister said

Most CCTV software that is more than a few years old won't won't with any web browsers except for IE, as some older CCTV software may need ActiveX or the IE-only ActiveX version of Flash. And some new versions don't work with anything except for IE - if those companies still haven't moved away from ActiveX for their products software. Also, "compatibility mode" is only available in IE. It was created by Microsoft to "fix" older software that was created back in the days (like prior to 2007 or so) when IE didn't follow the established web standards that Mozilla, Apple, and Google followed - so as to not "break" that older software completely. Since you posted here with Firefox 32 (four versions "behind the curve") and an old Flash 12 version that is no longer supported by either Adobe or Mozilla, I suggest you update Firefox and install the latest version of Adobe Flash and see how those work. And if they don't work completely, we would want to know more about the CCTV software involved. Like the brand, model, and version number so that "we" could investigate the "compatibility" of that software with browsers other than IE 11. It may only work properly with IE and no other web browsers.

Unfortunately, upgrading Mozilla means switching off my anti-virus, I do not need to do this with IE. One has the choice and since IE11 enables for me to use my cctv (which is password protected) then this is what I use.

Thank you.

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patmarchand said

Unfortunately, upgrading Mozilla means switching off my anti-virus . . . .

Why is that? I never had to shut down mine.

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FredMcD said

patmarchand said
Unfortunately, upgrading Mozilla means switching off my anti-virus . . . .

Why is that? I never had to shut down mine.

When I open Mozilla it asks me to upgrade, and if I click ok, it is telling me my Norton anti-virus will be off.... so I cannot upgrade! but as I have said it really does not matter I am quite happy with IE11

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So, update Norton by using the Live Update feature in Norton - repeatedly if necessary until the Norton Add-ons are updated for the new version of Firefox.

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the-edmeister said

So, update Norton by using the Live Update feature in Norton - repeatedly if necessary until the Norton Add-ons are updated for the new version of Firefox.

I am not so sure what you are saying, Norton update automatically and on regular basis, but I do not want for Norton to be switched off while I am on-line. Thank you.

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Firefox will not disable your anti-virus application. An AV program that would allow any application to disable it would be a real POS.

Firefox will only disable the silly little add-ons that Norton installs for Firefox - but only when those add-ons aren't compatible with the new version of Firefox. Norton releases a new batch of Firefox add-ons for every new version of Firefox, to be compatible with the new version. Sometimes those add-ons need repetitive Live Updates to fully update (especially when the user is so many versions of Firefox behind-the-curve) - the automatic update setup seems to 'choke' when comes to the add-ons for Firefox.