搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox is lagging with no mouse activity

  • 1 回覆
  • 6 有這個問題
  • 4 次檢視
  • 最近回覆由 philipp

more options

When I open any websites, they begin to load and then stop, this also occurs with youtube videos. However, if I move the mouse or just click the firefox icon showing the opened windows while watching a video, there isn't a problem. Can I fix this? I've got the most recent version of Firefox and even uninstalled it.

When I open any websites, they begin to load and then stop, this also occurs with youtube videos. However, if I move the mouse or just click the firefox icon showing the opened windows while watching a video, there isn't a problem. Can I fix this? I've got the most recent version of Firefox and even uninstalled it.

被選擇的解決方法

hi winsyao, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

hi winsyao, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware