is there anyway to link up with "hello" to a user without video or mic?
the new hello feature looks like it could be a great tool, but it would be even nicer if the person i wish to link up to did not need a mic or camera?
is there any way, or plans to include a way in the future to have the video "chat" be essentially "one way".
there are many times that being able to show a part to a customer, and how it interfaces with the rest of the system, would be a GREAT help.
the customer is normally already on the phone, or could be.
the vast majority of our client base does not have a camera or mic on their computer.
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Video is optional with Hello, but without a mic - or "one way" to your client, that would be a different feature than what Hello provides.
Anything is possible - you can submit suggestions to Mozilla here: https://input.mozilla.org/en-US/feedback