Email transfer deleted emails on Thunderbird
I am not extremely technical, but I have recently transferred over my email hosting from one hosting company to another, I know how to do the domain pointing, DNS and email IMAP/POP3 settings etc. and for some reason when transferred, all of my emails and sent items disappeared, but any email I've received/sent since the transfer, is there. I have transferred emails and changed the settings seamlessly plenty of times on Outlook and never had this problem, this is the first time I've used Mozilla Thunderbird, does anyone know why this is doing it? Thank you
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Are the affected accounts using IMAP? Did you download the material from the server before breaking contact with your previous email provider?
Yes they are and unfortunately not, although the account is still open with them it's just the emails have changed hosting providers, my idea was that we point the servers and settings back to the old account and see if we can get access to the emails that way, but is there any easier way then this?