Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

foxfire will not start. windows 7 home premium

  • 2 回覆
  • 1 有這個問題
  • 25 次檢視
  • 最近回覆由 FredMcD

more options

After downloading and installing FoxFire, and pinning the icon to the taskbar, it will not open when it is selected. I can double-click the icon on the desktop, in the taskbar, or under the start button, all that happens is the spinning circle appears with the mouse pointer for a few seconds, then disappears. The program does not open, nor does it appear in the task manager list of running applications. If it won't open, I can't use it, rendering it useless.

After downloading and installing FoxFire, and pinning the icon to the taskbar, it will not open when it is selected. I can double-click the icon on the desktop, in the taskbar, or under the start button, all that happens is the spinning circle appears with the mouse pointer for a few seconds, then disappears. The program does not open, nor does it appear in the task manager list of running applications. If it won't open, I can't use it, rendering it useless.

所有回覆 (2)

more options

hello BobLewis, as such a problem can sometimes be caused by malware that is active on the system, i'd recommend to run a scan with different security tools like the free version of malwarebytes, adwcleaner & kaspersky security scan.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While in Safe Mode,

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first use No Proxy. If there is a problem, then try System Proxy.


Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}