搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Pop up 'Firefox Setup Stub 37.0.1 exe' won't go away!

  • 4 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

I have recently done a factory reset on my laptop. I have reinstalled Firefox but I keep getting a pop up box 'Firefox Setup Stub 37.0.1 exe' everytime FF opens. I download it, it executes, FF opens and the pop up comes back again. I have uninstalled and tried again but the same thing happens. It's getting really annoying everytime I open the internet and get this darn box! Any suggestions?!

I have recently done a factory reset on my laptop. I have reinstalled Firefox but I keep getting a pop up box 'Firefox Setup Stub 37.0.1 exe' everytime FF opens. I download it, it executes, FF opens and the pop up comes back again. I have uninstalled and tried again but the same thing happens. It's getting really annoying everytime I open the internet and get this darn box! Any suggestions?!

所有回覆 (4)

more options

Is it possible you run the installer every time instead of the installed program? Check the target of your Firefox shortcut.

more options

I've checked the target - its Firefox.exe.....

more options

What's the full path to 'Firefox.exe'? Do you still have the stub installer on your disk?

more options

You can check the home page setting to make sure that you do not have a page included that tries to download Firefox:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

You can check for problems with the sessionstore.js file in the Firefox profile folder that store session data.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).