Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Unable to install Firefox.

  • 1 回覆
  • 3 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

Drake2k14
Drake2k14
more options

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm

Any help would be great.

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm Any help would be great.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try this:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.