搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 cor-el

more options

what's with this updates. the newer version the firefox browser, the more it crashes. I had 6 crashes already after it installed the new version.

what's with this updates. the newer version the firefox browser, the more it crashes. I had 6 crashes already after it installed the new version.

所有回覆 (1)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


You can check if it helps to start Firefox in Safe Mode by holding down the Shift/Options key.