搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

unable to select "clear history" - it's greyed out & unselectable

  • 2 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 Redrock27

more options

I am unable to select "clear history" - it's greyed out & unselectable on my laptop. It only happens on my laptop, but shows my history for many months in the past and includes the history from both of my desktop computers which is supposedly cleared frequently. Sync is enable on all devices, and the history does not show on the desktops. I am able to clear the history on both desktop browsers but not the laptop. Laptop OS: Windows 7 Home Prem. I also have IE, Chrome, Safari installed.

I am unable to select "clear history" - it's greyed out & unselectable on my laptop. It only happens on my laptop, but shows my history for many months in the past and includes the history from both of my desktop computers which is supposedly cleared frequently. Sync is enable on all devices, and the history does not show on the desktops. I am able to clear the history on both desktop browsers but not the laptop. Laptop OS: Windows 7 Home Prem. I also have IE, Chrome, Safari installed.

被選擇的解決方法

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

You can check for problems with the places.sqlite database file in the Firefox profile folder.

從原來的回覆中察看解決方案 👍 2

所有回覆 (2)

more options

選擇的解決方法

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

Thank you cor-el. That's exactly what I needed to do. It sure seems a bit ironic to me though; deselect "Never Remember History" so that I am able to clear the history that has been remembered. Hmmm. Thanks again!