We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't restore my bookmarks.

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I changed my computer and I installed the Firefox new. So my bookmarks is gone. I have a bookmark backup file. So I tried, but I can't restore them. When I try to restore them, I got a message "unable to process the backup file". How can I restore my bookmarks?

I changed my computer and I installed the Firefox new. So my bookmarks is gone. I have a bookmark backup file. So I tried, but I can't restore them. When I try to restore them, I got a message "unable to process the backup file". How can I restore my bookmarks?

所有回覆 (2)

more options

Take care. If you are getting that message it is probably whilst trying to Restore Firefpx .json or .jsonlz4 files and they will overwrite whatever you have now.

Do you still have the old computer ? And is is working with a working Firefox installed ? Do you have the original Hard Disk drive or a backup image of that ? Are you trying to use Firefox Sync ??

Where did you get this backup file from and how did you try to restore it ? What instructions were you following ? Is the bookmark backup file from the old computer ? What version of Firefox was that is it an up to date Firefox 39 ?
Do you remember when approximately that computer and Firefox was last used ?

See also

more options