搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird input lags unless in safe mode

  • 4 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 UserHelper

more options

Input to a message (reply or new) lags unless Thunderbird runs in safe mode.

I have used to option to disable all add-ons and reset the toolbars and the problem still occurs unless Thunderbird is running in safe mode.

Task Manager performance shows low CPU, memory, and disk usage when the problem occurs.

I'm using version 38.1.0 on Windows 7 - Home Premium with all updates installed.

The lagging does not occur in Internet Explorer or Microsoft Word or other programs.

Thanks for any help.

Input to a message (reply or new) lags unless Thunderbird runs in safe mode. I have used to option to disable all add-ons and reset the toolbars and the problem still occurs unless Thunderbird is running in safe mode. Task Manager performance shows low CPU, memory, and disk usage when the problem occurs. I'm using version 38.1.0 on Windows 7 - Home Premium with all updates installed. The lagging does not occur in Internet Explorer or Microsoft Word or other programs. Thanks for any help.

被選擇的解決方法

Hi Wayne,

Turning off the hardware acceleration fixed the problem.

Thank you very much for providing this answer.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Please tart *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

more options

The problem always goes away when Thunderbird is started in Safe Mode with all add-on disabled.

The new Lightning add-on was declined in this installation. Would that make any difference?

Thank you.

more options

Lightning is an unlikely candidate unless you've created calendars already. More likely try disable hardware acceleration at options | advanced | general and restart thunderbird.

good results?

more options

選擇的解決方法

Hi Wayne,

Turning off the hardware acceleration fixed the problem.

Thank you very much for providing this answer.