Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 40 beta not working in Windows 10 Home

  • 4 回覆
  • 13 有這個問題
  • 4 次檢視
  • 最近回覆由 haruma

more options

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well.

I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well. I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

由 haruma 於 修改

被選擇的解決方法

Hmm, it's only Firefox. Still, might be worth keeping this thread for future reference: After upgrade to window 10, cannot access internet from firefox or chrome.

從原來的回覆中察看解決方案 👍 2

所有回覆 (4)

more options

haruma said

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well. I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

I have uninstall and reinistall FF40 stable and it still does not load any websites. I have also tried to disable my firewall and it has no positive effect.

more options

Please first try these steps, the ones you have not tried yet:

more options

選擇的解決方法

Hmm, it's only Firefox. Still, might be worth keeping this thread for future reference: After upgrade to window 10, cannot access internet from firefox or chrome.

more options

I did everything I could with the firewall and reinstall Firefox and it does not work. After I reset the TCP/IP in Windows, I can now connect to the internet with Firefox.