搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

more options

Firefox will not start, immediately goes to Crash Reporter, even in safe mode

Firefox will not start, immediately goes to Crash Reporter, even in safe mode

所有回覆 (3)

more options

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Crash ID: bp-64633b8d-a6ac-4982-a6eb-e83aa2150818 Crash ID: bp-e502fa65-dc3f-4385-a5a8-d5cf62150818 Crash ID: bp-569690d8-c014-4dc4-bfac-110cf2150818 Crash ID: bp-90ff08fc-dd83-4968-9f4f-e3fb12150818 Crash ID: bp-d44ed4e4-05f3-44a1-a2c1-5a7b62150818

more options

All 5 crash reports show this. Firefox 39.0.3 Crash Report [@ js::frontend::BytecodeEmitter::maybeEmitVarDecl(JSOp, js::frontend::ParseNode*, unsigned int*) ]

Sorry, I don't understand that type of crash. Another contributor will need to help you.