Hi, everytime I try to upload a relativly big file (6-8MB) in an email attachment (gmail) the whole copmputer crashes and restarts, other browsers no problem
I tried several different files and still crashes, the error message i get is whea_uncorrectable_error, this is only happening since i upgraded to windows 10. When I try uploading the same files into an email attachment on internet explorer or Microsoft edge, there is no problem, why and how can I fix it?
Thank you,
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Hello,
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Thank you!
In the meantime I believe that is a hardware error: http://www.tomshardware.com/answers/i.../windows8-whea-uncorrectable-error.html
It is possible that Anti-Virus software is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.
- http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
- http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
You can check the Windows event log for details.
Hey guys, thank you for the response, I do not have an anti-virus except windows defender, so not sure it is the anit-virus. Further more I sent about 2 hours doing diagnostics about my hardware, looks fine, no issues. If it is a hardware problem, why only with Firefox and not with Internet Explorer and Microsoft Edge?
Thank you in advance,
Khibar said
Hey guys, thank you for the response, I do not have an anti-virus except windows defender, so not sure it is the anit-virus. Further more I sent about 2 hours doing diagnostics about my hardware, looks fine, no issues. If it is a hardware problem, why only with Firefox and not with Internet Explorer and Microsoft Edge? Thank you in advance,
Have you had any luck fixing this problem, I'm having a similar one.