搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Offensive popup tells me I need media player update but update not compatible with my Mac OS 10 so how do I block this popup?

more options

I downloaded the update but installer says it won't work with my OS. It pops up continually and it's very annoying. How do I stop it? Block popups is selected in my preferences.

I downloaded the update but installer says it won't work with my OS. It pops up continually and it's very annoying. How do I stop it? Block popups is selected in my preferences.

被選擇的解決方法

Unfortunately, at some point you installed the MediaPlayer extension, possibly as part of a free download of something else.

Please remove that one, and disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side and, if in doubt, disable (or remove). Bear in mind that all extensions are optional and none are included with Firefox when you first get it.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that fix it?

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

Unfortunately, at some point you installed the MediaPlayer extension, possibly as part of a free download of something else.

Please remove that one, and disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side and, if in doubt, disable (or remove). Bear in mind that all extensions are optional and none are included with Firefox when you first get it.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that fix it?