Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox hangs entire computer when loading pages

  • 2 回覆
  • 5 有這個問題
  • 20 次檢視
  • 最近回覆由 Howbadisbad

more options

I have been having this problem for a while now, and it has persisted through firefox updates. I actually get 2 types of hangs when loading up a big page sometimes (4chan catalogue or something with a lot of javascript like https://albiononline.com/en/)

The first type of hang is that firefox just locks up, I can't change any tabs or do anything in firefox.

The second type of hang, my whole computer just freezes, I can't even move my mouse on the screen. This type of freeze typically lasts from 30 seconds to 2 minutes.

These freezes are not consistent, they happen randomly (I can't just keep opening 4chan catalogue and make it freeze over and over), the only thing they have in common that I have seen is that they normally happen on loading a large page.

I have been having this problem for a while now, and it has persisted through firefox updates. I actually get 2 types of hangs when loading up a big page sometimes (4chan catalogue or something with a lot of javascript like https://albiononline.com/en/) The first type of hang is that firefox just locks up, I can't change any tabs or do anything in firefox. The second type of hang, my whole computer just freezes, I can't even move my mouse on the screen. This type of freeze typically lasts from 30 seconds to 2 minutes. These freezes are not consistent, they happen randomly (I can't just keep opening 4chan catalogue and make it freeze over and over), the only thing they have in common that I have seen is that they normally happen on loading a large page.

所有回覆 (2)

more options

Yes, that is a long web page, with very big pictures as well. https://albiononline.com/en/

See if this helps; This is not a cure, but could let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Do you have any crash reports?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

FredMcD said

Yes, that is a long web page, with very big pictures as well. https://albiononline.com/en/ See if this helps; This is not a cure, but could let the web page load without crashing. Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Do you have any crash reports?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

I already have flash set to "ask to activate" and about:crashes does not have any logged crashes since june of this year. These freezes do not crash firefox, they merely cause it or the computer to hang.

I remember reading somewhere that a computer driver could be causing this but it was a theory on a tech forum I don't know if the user ever found out what the real problem was.

I clicked all the crash reports in case the problem actually stems from something that happened 5 months ago.