搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Internet connection is strong, but webpages loading very slowly or not at all, videos not downloading or playing.

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

My computer was working fine then all of a sudden the internet stopped working. We use Firefox as the browser.

We were watching something on Netflix, then the video stopped and went to buffering. It never started again. From this point on, the internet in general became slower and videos (youtube / nexflix) wouldn't even start to download.

I spent some time doing some research on the internet and tried to fix the issue myself but it has appeared to make it worse, so now even a text page wont load properly.

The steps I carried out were as follows: Cleared the c:temp folder. Cleared internet history or 'caches'. And experimented with plugins, enabling or dis-enabling to see if this helped the issue.

It is definitely not the internet connection. Other devices are working on it and no issues are being reported on the computer in question.

My computer was working fine then all of a sudden the internet stopped working. We use Firefox as the browser. We were watching something on Netflix, then the video stopped and went to buffering. It never started again. From this point on, the internet in general became slower and videos (youtube / nexflix) wouldn't even start to download. I spent some time doing some research on the internet and tried to fix the issue myself but it has appeared to make it worse, so now even a text page wont load properly. The steps I carried out were as follows: Cleared the c:temp folder. Cleared internet history or 'caches'. And experimented with plugins, enabling or dis-enabling to see if this helped the issue. It is definitely not the internet connection. Other devices are working on it and no issues are being reported on the computer in question.

由 lcumper-uk 於 修改

所有回覆 (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: