Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Is there any body out there ? I have sent multiple crash reports and asked for help as thunderbird has messed up , and I need to talk to someone about resto

  • 2 回覆
  • 2 有這個問題
  • 5 次檢視
  • 最近回覆由 Wayne Mery

kengillett
kengillett
more options

Thunderbird is not working , It only opens in 'sandbox"-avast and it creates multiple entries of the one email, mostly it won't let me send because it doesn't recognize my out going server . There is a lot of data in my account that I would like to save , otherwise I would download a better email program.

Inappropriate language removed. Un-formatted text fixed

Thunderbird is not working , It only opens in 'sandbox"-avast and it creates multiple entries of the one email, mostly it won't let me send because it doesn't recognize my out going server . There is a lot of data in my account that I would like to save , otherwise I would download a better email program. ''Inappropriate language removed. Un-formatted text fixed''

由 Andrew 於 修改

所有回覆 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

M y guess is another case of avast crippling Thunderbird.

Here is what we know about Avast. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Note - crash reports typically do not get responses. They as for your email address so they can get in touch with you if THEY want to, not the other way around. (the wording is fairly clear on that point)