搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't uninstall or install firefox

  • 1 回覆
  • 4 有這個問題
  • 6 次檢視
  • 最近回覆由 FredMcD

more options

When I double-click the Mozilla Firefox icon on my desktop, a pop-up appears saying "Couldn't load XPCOM"

When I click the START button click on CONTROL PANEL click on PROGRAMS (uninstall a program) select Mozilla Firefox 43.0.1 (x86-en-US) and click on UNINSTALL nothing happens.

Downloading Firefox from your website is unsuccessful.

Opening the HELPER.EXT (in C:\Program Files (x86)\Mozilla Firefox\uninstall) doesn't work either.

When I double-click the Mozilla Firefox icon on my desktop, a pop-up appears saying "Couldn't load XPCOM" When I click the START button click on CONTROL PANEL click on PROGRAMS (uninstall a program) select Mozilla Firefox 43.0.1 (x86-en-US) and click on UNINSTALL nothing happens. Downloading Firefox from your website is unsuccessful. Opening the HELPER.EXT (in C:\Program Files (x86)\Mozilla Firefox\uninstall) doesn't work either.

所有回覆 (1)

more options

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If the system has trouble doing this, Start your Computer in safe mode with networking. Then do the above.

Starting The Computer In Safe Mode;
Free Online Encyclopedia