搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I restore a sync backup?

  • 6 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 mefire

more options

I had to reset my computer. I have now reinstalled Firefox and would like to restore bookmarks from a Sync backup I did before. Is there a way to do that?

I had to reset my computer. I have now reinstalled Firefox and would like to restore bookmarks from a Sync backup I did before. Is there a way to do that?

被選擇的解決方法

When resetting Sync password, all data have been erased from your account, as mentioned during the reset process as well as in the KB article. If you do not have any other backup, your data are lost.

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

Just connect your Firefox to your Sync account. How do I set up Sync on my computer?

more options

I did that, but it doesn't work. I also tried pressing the sync button but apparently it saves the blank firefox bookmarks instead of restoring the old ones.

more options

Haven't you restored your Sync password?

Do you have any backup before reinstalling your computer?

more options

Yes, I restored my sync password before connecting after I had reset my computer. I have no backup of my bookmarks.

more options

選擇的解決方法

When resetting Sync password, all data have been erased from your account, as mentioned during the reset process as well as in the KB article. If you do not have any other backup, your data are lost.

more options

Okay, thank you anyway.