搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Valid password entry yields message "Sending of username did not succeed. Mail server mail.comcast.net responded: internal server error"

more options

This is the second time in a week where apparently the user and password logging for send or receive email does not work, with the above error message. ISP is Comcast - I can web sign on to Comcast and send/receive messages. I have deleted saved passwords (which were correct), restarted TB but to no avail.

This is the second time in a week where apparently the user and password logging for send or receive email does not work, with the above error message. ISP is Comcast - I can web sign on to Comcast and send/receive messages. I have deleted saved passwords (which were correct), restarted TB but to no avail.

被選擇的解決方法

Hi wcshaff.

According to the message, there was an error (as the error message says) on the mailbox provider side. You might be still able to login via webmail interface, as the servers serving Thunderbird and other mail clients can be run separately.

Please get in touch with your mailbox provider support, if they can check their logs and fix that problem.

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

Hi wcshaff.

According to the message, there was an error (as the error message says) on the mailbox provider side. You might be still able to login via webmail interface, as the servers serving Thunderbird and other mail clients can be run separately.

Please get in touch with your mailbox provider support, if they can check their logs and fix that problem.