搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can someone go to this site (Tripadvisor) and tell me their experience?

  • 6 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 FredMcD

more options

This is the only site that's giving me frustration and headaches:

http://www.tripadvisor.com/Hotels-g45963-Las_Vegas_Nevada-Hotels.html

I sent them this email, self-explanatory:

"Make your site useable! How about this for a "feature"?! 2 tabs of tripadvisor.com = 1 GB of memory + >50% of CPU. I see the pages are connecting and connecting...what are you downloading?! My browser (Firefox 38) freezes every 5 seconds. I had to kill the process. You get 10 for content (all of which is user-provided) and 0 for delivery (which you provide)."

Please report your CPU usage and memory hogging experience. Thank you

This is the only site that's giving me frustration and headaches: http://www.tripadvisor.com/Hotels-g45963-Las_Vegas_Nevada-Hotels.html I sent them this email, self-explanatory: "Make your site useable! How about this for a "feature"?! 2 tabs of tripadvisor.com = 1 GB of memory + >50% of CPU. I see the pages are connecting and connecting...what are you downloading?! My browser (Firefox 38) freezes every 5 seconds. I had to kill the process. You get 10 for content (all of which is user-provided) and 0 for delivery (which you provide)." Please report your CPU usage and memory hogging experience. Thank you

所有回覆 (6)

more options

I forgot to mention, the only extensions I'm using are pdf/print, Translator, Download Flash and Adblock Lite (which is enabled)...could the last one be a culprit?

more options

There are a LOT of pictures. This can slow things down'


https://support.mozilla.org/en-US/kb/update-firefox-latest-version 43.*


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 13.0 r0

Security Issue: Update your Flash Player Version 20.0.0.286
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Thanks Fred.

A couple of things though. I remember researching this topic a long time ago and the consensus was that one should NOT update important drivers (the graphics driver being one of them of course), unless absolutely necessary....or face the possibility of an inoperable computer.

The other question is, what is the verdict on hardware acceleration, especially on older systems like mine? I currently have it switched on.

more options

If your system works with hardware turned on, great. Many others had turned it off because of problems.

more options

Hi Fred, I was going to ask a completely unrelated question, but I cannot log in to Mozilla support, coming from the Help menu. The top of the screen is missing my name or the log in button.

I am attaching a screenshot.

If this is indeed a known issue, it means no one can ask a new question here.

more options

That is odd. You must be logged in to post.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.