Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox download never finishes

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 rebecca73

rebecca73
rebecca73
more options

I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

被選擇的解決方法

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

philipp
philipp
  • Moderator
more options

選擇的解決方法

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that security software (anti-virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

rebecca73
rebecca73 提出問題者
more options

rebecca73 said Thank you Philipp! I went to the link you posted and downloaded for just "Windows" and not for the "Windows 64". Downloaded perfectly that time. I appreciate your help because now I have my Firefox back!!