Hi, make sure that Firefox is set as your default browser: [[Make Firefox your default browser]]. --------------------------------- Incidentally, you have more than one version of Shockwave Flash which can cause problems - the oldest should be removed. * [https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player.] * [https://get.adobe.com/flashplayer/otherversions/ Install Flash Player] - be sure to deselect the McAfee offer! ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you.''

Tried all that, still no luck. Do you think I need to uninstall edge? I sometimes need an additional browser for some online work I do.