搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird doesn't work after update

  • 2 回覆
  • 4 有這個問題
  • 7 次檢視
  • 最近回覆由 Stecenko28

more options

Today I've updated Thunderbird to latest version and it stopped working. First the main windows opens but I cannot get messages, cannot create new and so on, sub-menu also is not available. When I close program and try to open again I couldn't do it. Rebooting machine didn't help, reinstalling Thunderbird didn't help as well. I am using Windows 10, the latest version of Thunderbird I've installed is 38.6.0 What could be the reason of this trouble? Before updating Thunderbird worked as intended.

P.S. Seems I am able to get messages, but I cannot read them

Today I've updated Thunderbird to latest version and it stopped working. First the main windows opens but I cannot get messages, cannot create new and so on, sub-menu also is not available. When I close program and try to open again I couldn't do it. Rebooting machine didn't help, reinstalling Thunderbird didn't help as well. I am using Windows 10, the latest version of Thunderbird I've installed is 38.6.0 What could be the reason of this trouble? Before updating Thunderbird worked as intended. P.S. Seems I am able to get messages, but I cannot read them

由 Stecenko28 於 修改

所有回覆 (2)

more options

We have an issue with an add-on.

On the toolbar then  Add-ons and disable first lightning if you have it. then all add-ons of disabling Lightning does not fix the issue

Your results?

more options

I couldn't open toolbar menu it didn't respond. I've removed Thunderbird, downloaded previous version and installed it, and this solved the issue. In this version that I've updated Lightning plug in is disabled.