Whenever I open Firefox my screen goes black for a second then comes back with horrible quality, it's very strange.
Ok So to start off I'm running Windows 7 Home Premium 64 bit OS. And whenever I try to download Firefox browser I'll open it and my screen goes black and then the weirdest thing happens. Everything comes back on with like a 16 bit display, like something you'd see in Windows 95. When I close out of the browser the screen goes black and returns to the usual display. I like Firefox and I have no idea why this happens. Y'all don't want me to stay with Chrome when I could be using Firefox right? ;)
被選擇的解決方法
Hi Tech_Wiz_1, check that you don't have any backwards compatibility settings for your Firefox shortcut.
To double-check, you can access the Properties dialog for the shortcut. Either:
- right-click a desktop shortcut
- right-click a pinned taskbar icon, then right-click Mozilla Firefox
In the Properties dialog, click the Compatibility tab and make sure nothing is set/selected on this tab. (Screen shot attached.)
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Tech_Wiz_1 said
Ok So to start off I'm running Windows 7 Home Premium 64 bit OS. And whenever I try to download Firefox browser I'll open it and my screen goes black and then the weirdest thing happens. Everything comes back on with like a 16 bit display, like something you'd see in Windows 95. When I close out of the browser the screen goes black and returns to the usual display. I like Firefox and I have no idea why this happens. Y'all don't want me to stay with Chrome when I could be using Firefox right? ;)
I am sorry having issues but I had to respond as a good ending.....lol Though have to say Firefox does not sell or store your browsing history as does Chrome so....Why not try a Reset of FF 1st https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings and if that does not work check out my issue and the follow the directions https://support.mozilla.org/en-US/questions/1112813 is all I can offer you, G'luck
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox
選擇的解決方法
Hi Tech_Wiz_1, check that you don't have any backwards compatibility settings for your Firefox shortcut.
To double-check, you can access the Properties dialog for the shortcut. Either:
- right-click a desktop shortcut
- right-click a pinned taskbar icon, then right-click Mozilla Firefox
In the Properties dialog, click the Compatibility tab and make sure nothing is set/selected on this tab. (Screen shot attached.)
Can you attach a screenshot?
- https://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- Use a compressed image type like PNG or JPG to save the screenshot
- Make sure that you do not exceed the maximum size of 1 MB
cor-el said
Can you attach a screenshot?
- https://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
- Use a compressed image type like PNG or JPG to save the screenshot
- Make sure that you do not exceed the maximum size of 1 MB
jscher2000 said
Hi Tech_Wiz_1, check that you don't have any backwards compatibility settings for your Firefox shortcut. To double-check, you can access the Properties dialog for the shortcut. Either:In the Properties dialog, click the Compatibility tab and make sure nothing is set/selected on this tab. (Screen shot attached.)
- right-click a desktop shortcut
- right-click a pinned taskbar icon, then right-click Mozilla Firefox
Your a lifesaver! Thanks. The Compatibility for all users had a few selected along with the run as admin box. Works good now.