Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

i have firefox sync key and want to recover my bookmarks

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 philipp

more options

respected team i have firefox sync key and want to recover my bookmarks and passwords but when i tried to sign in with my account name,password and recovery key, there was an error that"failed to connect to the server" please help me as soon as possible

respected team i have firefox sync key and want to recover my bookmarks and passwords but when i tried to sign in with my account name,password and recovery key, there was an error that"failed to connect to the server" please help me as soon as possible

所有回覆 (1)

more options

hi chetandevani, the current firefox sync system doesn't have a recovery key - so it appears you are referring to the "old sync", which was decommissioned in autumn of last year.

if you want to use firefox sync, please update to a current version of firefox and create a new firefox account: Update Firefox to the latest release Firefox Sync upgrade - Frequently Asked Questions

edit: data from the old sync system that is not synced to a local profile will be lost by now.

由 philipp 於 修改